Please check out our online forums first at www.xulu.com/forums. Then, if you still have a question please send an e-mail with a detailed description of the issue to support@xulu.com.
Yes, we would love to hear your comments and suggestions to improve the Xulu experience. Please send them to community@xulu.com.
If you are in a stunt track or the welcome area, use the reset control (the default is the zero key on your keyboard). If you are in a race, using just the reset control will reset your vehicle to the last checkpoint you passed (the location of a reset point is set by the […]
More than likely, you lost communication with a compute node (a computer in our system that assists the server in running the game). This loss could be caused by a number of circumstances. Your best course of action is to close the game, send us your log file from that session, and then reopen the […]
Log files record information about the state of the game as you are playing. Crash dumps record the state of the game when you experience a crash. In short, these files help us determine the cause of a game crash and other irregular behavior. To access these files, open your windows start menu and type […]