Whenever I select a venue to join, the dialog closes, but I remain where I am. What happened?

More than likely, you lost communication with a compute node (a computer in our system that assists the server in running the game). This loss could be caused by a number of circumstances. Your best course of action is to close the game, send us your log file from that session, and then reopen the game. Please reference the crash dump and log files FAQ entry for more information on how to access your log file.

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