Xulu wont run, please help

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Xulu wont run, please help

Postby Salival » Tue Aug 28, 2012 2:19 pm

Hi, I have tried to run from the installed Icon and from the website, neither running for me.

Is the game up and running or is the install/registration just up atm game will be soon?

Any help is appreciated.
Salival
 
Posts: 5
Joined: Tue Aug 28, 2012 2:08 pm

Re: Xulu wont run, please help

Postby Kyosuke » Tue Aug 28, 2012 2:31 pm

Hello, Salival. Welcome to Xulu.

The server is running, so we just need to get your client situation straightened out. Where in the process are you stuck?
  • Download the installer from the website
  • Run the installer
  • Once the installation is complete, run the Xulu launcher executable (or the Xulu shortcut on your desktop)
  • The laucher will try to update your game client.
  • Once the launcher is done updating, you can use the "Enter Xulu" button on the right of the laucher to enter the game.
  • The game will display a splash screen while it loads the world.
  • Once it's done loading, you're in.
Last edited by Kyosuke on Tue Aug 28, 2012 3:15 pm, edited 1 time in total.
Kyosuke
 
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Re: Xulu wont run, please help

Postby Salival » Tue Aug 28, 2012 3:14 pm

Hi,

Yes i downloaded the installed and ran it without issue, i tried running from the shortcut and directly from the launcher but nothing seems to work, maybe a compatibility issue? im Running Win 7 x64
Salival
 
Posts: 5
Joined: Tue Aug 28, 2012 2:08 pm

Re: Xulu wont run, please help

Postby Salival » Tue Aug 28, 2012 3:19 pm

Ok i see the process in task manager, seems to be running idle, nothing to show me a possible updating etc. I did relog etc, no luck.
Salival
 
Posts: 5
Joined: Tue Aug 28, 2012 2:08 pm

Re: Xulu wont run, please help

Postby Kyosuke » Tue Aug 28, 2012 3:22 pm

When you run the executable, does the launcher pop-up or does nothing happen? If you don't see the launcher pop-up, go to your task manager and see if you have "xNode.exe" listed under the processes tab. Let me know if you do/don't see it or if you do not know how to open/use the task manager.
Kyosuke
 
Posts: 82
Joined: Sat Aug 18, 2012 3:50 pm

Re: Xulu wont run, please help

Postby Kyosuke » Tue Aug 28, 2012 3:22 pm

Dang, your posts keep beating me to the punch. :lol:
Kyosuke
 
Posts: 82
Joined: Sat Aug 18, 2012 3:50 pm

Re: Xulu wont run, please help

Postby Salival » Tue Aug 28, 2012 3:37 pm

Kyosuke wrote:Dang, your posts keep beating me to the punch. :lol:

:D

Ok, its running as should now.

Appears the Samsung Kies process (Phone software) was causing the problem, ended that process and the updater is now running.

FYI, i only tried closing that process as i have had issues with it recently causing other applications not to load. I think its time to uninstall.
Salival
 
Posts: 5
Joined: Tue Aug 28, 2012 2:08 pm

Re: Xulu wont run, please help

Postby Kyosuke » Tue Aug 28, 2012 3:48 pm

Cool, I'm glad you were able to get it to run. I was actually waiting for a co-worker to forward me the details on a fix for a similar issue we've seen in the past.

That's interesting about the phone software, though. It's definitely not something that has come up before.
Kyosuke
 
Posts: 82
Joined: Sat Aug 18, 2012 3:50 pm


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